Customer Reviews

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Fawn - Charlotte, NC

“The customer service was excellent.”

Thank you for your prompt response to an insurance question and concern. The staff followed up immediately with me, returning calls and doing research regarding my insurance, issue.  I would highly recommend this company for your insurance needs.  The customer service was excellent.

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Blake P. - Davidson, NC

“Working with The Grigg Group has truly been a blessing. We’re thrilled with their hospitable service and would recommend them to any business. They’re the best around!”

Working with The Grigg Group has truly been a blessing. They have made what can oftentimes be a complicated matter incredibly accessible for our company and employees. Their team provides lightning fast support and has always made us feel like we were at the top of their priority list. We're thrilled with their hospitable service and would recommend them to any business. They're the best around!

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Margret E. - Monroe, NC

“Kelly Grigg is one of the finest, honest and most well rounded people-person I know. I recommend without reservation The Grigg Group and I am confident they can be a valuable asset to your company.”

As a client for the past 4 years, Equipment & Supply, Inc. has had the pleasure working with Kelly Grigg, President, and David Corkett, Account Manager, of The Grigg Group on several projects. We are always very pleased and completely satisfied with their service for our company.

The Grigg Group has always been professional, dependable, straightforward and honest in managing the company Employees' Benefits. They are highly ethical, pay attention to detail and are very knowledgeable, especially in employee benefits, which is their area of expertise. I would like to mention here, that Kelly has the extraordinary ability to notice, analyze problems and outline necessary courses of action to resolve problems. A problem that is not necessarily related to Employee Benefits -but she realizes the solution could be beneficial for the company. An example -Kelly became aware the payroll service we were utilizing was not efficient and time consuming. After several conversations on the subject, she made a recommendation of another payroll service which would meet our needs -after I spoke to the other service they actually were more beneficial for E&S. Please keep in mind Kelly does not receive a payment or perk from any company/business she recommends -she is willing to go beyond what is required to help others.


I am not only a business associate with Kelly, I am also proud to call her my friend. Kelly Grigg is one of the finest, honest and most well rounded people-person I know. She has high moral character and is a contributor wherever she is -at work, at home, and in the community. Her smile and vivacious personality will brighten anyone's day. Without reservation, I recommend The Grigg Group and I am confident they can be a valuable asset to your company.


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Joanne A. - Mooresville, NC

“Knowing that there are still great, compassionate people in the insurance industry was a breath of fresh air. I highly recommend The Grigg Group to anyone and everyone!”

I have dealt with many insurance companies and brokers through my 3 decades of working and The Grigg Group is the best!  Kelly, David and the team provide excellent customer service!  They are NEVER too busy to speak with you – they go the extra mile to assist with any insurance questions.  When I received a $25,000 hospital bill after surgery, David contacted the insurance carrier (who in turn contacted the hospital) and was advised that the most I would owe would be $285.  True story!  David also contacted my daughter’s doctor’s office about invoices they were sending.  After David experienced what my daughter had been experienced, rude/snippy attitudes from the doctor’s office, he let us know that the invoices were resolved and she did not owe anything!  Knowing that there are still great, compassionate people in the insurance industry was a breath of fresh air.  I highly recommend The Grigg Group to anyone and everyone! 

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JA

Joe A. - Monroe, NC

"You know that anything you ask them to do will be completed immediately and professionally."

“We have had Kelly Griggs and Jean Huff servicing our group health, life and dental for over 5 years! It is a delight to work with this team! They are “REAL” people that give excellent service as well as having a great sense of humor. This team dots every “I” and crosses every “T”. You know that anything you ask them to do will be completed immediately and professionally. They truly appreciate their clients and will not take you for granted.”

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Bruce M. - Charlotte, NC

"Kelly is hands on, accountable and hard working. I would recommend her to anyone interested in her services."

“I have worked with Kelly for almost seven years and have established a strong and productive relationship. Kelly has a great since of my business and what my needs are now and in the future. She always takes the time to explain my options and helps guide me to make informed and successful financial decisions. Kelly is hands on, accountable and hard working. I would recommend her to anyone interested in her services.”

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Bernie S. - Charlotte, NC

"Kelly is well educated on the industry and the product she represents, she worked diligently to get us the best rate and coverage for our needs"

“Kelly is well educated on the industry and the product she represents, she worked diligently to get us the best rate and coverage for our needs and the customer support the Grigg group provides is unparalleled. We have been extremely satisfied.”

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Ricky H. - Statesville, NC

"She is extremely knowledgeable about the insurance industry and works to ensure that we receive the best insurance for the best price."

“In the past, I have had several agents that knew little more than I did about insurance. At renewal, they did little other than bring the renewal to us and tell us how much more we would have to pay. Kelly was a breath of fresh air. She is extremely knowledgeable about the insurance industry and works to ensure that we receive the best insurance for the best price. I would highly recommend Kelly to anyone looking for a new agent!”

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Frank R. - Greensboro, NC

"I have found her to be a sincere person who consistently demonstrates savvy professionalism and integrity with all her customers."

“I have conducted business with Kelly Grigg for several years. I have found her to be a sincere person who consistently demonstrates savvy professionalism and integrity with all her customers. She is well rounded and a true pleasure to be around.

Kelly has a vast knowledge of the financial industry. She strives to help her customers make educated decisions which promote a solid financial future. She is always willing to go the extra mile to make her customer feel confident in their decisions. Most importantly, she maintains strong relationships with her current customers by scheduling annual appointments to review changes in their financial goals.

I would highly recommend Kelly to anyone inquiring about her personal qualities and business ethics. I have the utmost confidence in Kelly Grigg helping me successfully reach my family and employees financial goals.”

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Patty H. - Monroe, NC

"I have never had to follow up after I have made a request. They do exactly what they tell you they will do."

“Kelly and Jean are a total pleasure to work with. They are both professional and knowledgeable in the insurance business. With the wide variety of insurance benefits that they offer, our company is able to use one place for all of our insurance needs. One thing that sets them apart from other insurance brokers to me is their response time. I have never had to follow up after I have made a request. They do exactly what they tell you they will do. I would highly recommend them to anyone.”

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Michael G. - Charlotte, NC

"Kelly and her staff ensure that you do not get lost in the shuffle and are always quick to provide that personal touch."

“The Grigg Group, founded by Kelly Grigg in 1998, is without question the best in the business when it comes to any and all insurance and financial needs. Kelly and her staff ensure that you do not get lost in the shuffle and are always quick to provide that personal touch. I have used The Grigg Group to put together employer sponsored insurance and benefit programs for two companies. I was able to receive a variety of quotes from all the major insurance providers coupled with personalized advice and insight from Kelly and her staff. At no point will you find yourself alone if/when you have any questions or problems. The Grigg Group has worked tirelessly to secure great contacts within every aspect of the business and this has proven extremely beneficial on more than one occasion. I cannot thank The Grigg Group enough for all they have done for both me and my employees. Recently I had major back surgery which required a great deal of coordination between medical providers and my insurance company. At every step I had the comfort of knowing Kelly was a phone call away. This reassurance has allowed me to focus on my own recovery rather than stressing about medical bills. If you find yourself in need of insurance or financial services look no further than The Grigg Group! Simply put they are the best of the best.”

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Michael R. - Charlotte, NC

"I met Kelly Grigg early on while setting up our company, I felt such a comfortable feeling of knowing I would be cared for and our needs would be looked after."

“We are a young start up company which means that I’m not an insurance expert. I thought the insurance part would be no big deal at all – just pick up a policy, offer it to the employees and move along. “WRONG”.

We have 25 employees and went with a broker due to a business former business relationship. I was told it really didn’t matte, they’re all selling the same things. Getting the information compiled in a manner that I could present to the employees was a major task. I was getting a bunch of gobbledygook numbers and policies and no explanations – nothing I could present to my employees. We pushed through and had meetings at the 5 different locations. The representative didn’t even expect to attend these meetings, but when pressed he did. The meetings were confusing, troubling and left everyone with more questions. At one point an employee who realized he would be without life insurance for a month questioned what to do, the response was “don’t die”. Maybe that was supposed to be a joke, but it wasn’t funny and showed a lack of concern. I was getting bad advice on billing statements, calculations were incorrect on what was to be withheld from payroll and basically, I was left hanging to “figure it out”. The next month, I fired this representative and went with a company I had met in my initial search, The Grigg Group.

I met Kelly Grigg early on while setting up our company, I felt such a comfortable feeling of knowing I would be cared for and our needs would be looked after. It was my mistake to take the advice that it didn’t matter when I went with the business related broker. The MOMENT I went back to Kelly I again found all my needs being met. All the things I had been told were on my plate – weren’t. Kelly said to look at her as the quarterback of the team when it came to insurance needs. She has watched out for us ever since. All of the employees were thrilled when Kelly met with them because she was honest, up front and new the answers to the questions – as well as treated the employees with the respect they deserve.

I was so relieved to realize that what I thought should happen in having our insurance needs met, was in fact the way it should be. I can’t speak highly enough of Kelly and The Grigg Group. All of her staff is professional, responsive and courteous. There simply is no comparison. They reach out to each employee with their specific needs and questions to make sure they are covered and go well beyond in suggesting ways they could make better choices with medial insurance and procedures. She said to all of the employee’s that if they had a major surgery coming up or some big medical issue, to call her so she can make sure they are getting the best our of their insurance. She immediately found some duplicate coverage in our AFLAC policy that employees were paying for duplicate similar coverage (way beyond what would be expected.

I highly recommend The Grigg Group if you want to know your backs being covered and your business interests are kept in mind. With regards to insurance – it’s the best move I ever made.”

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